Methods and apparatus for facilitating the interaction...

Telephonic communications – Special services – Call diversion

Reexamination Certificate

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

C379S207020, C379S211010, C379S211020, C379S214010

Reexamination Certificate

active

06920213

ABSTRACT:
AIN based call routing, transfer and conferencing methods and apparatus are disclosed. In various embodiments initial call routing is based on the availability of a party to service a call as determined from a computer system associated with the party selected to service the call. The party's computer system supports a telephone programming application interface (TAPI) which allows a telephone network server to determine the availability of the party selected to service the call from, in part, TAPI obtained telephone line status information. The network server supplies call related data to the computer system of the party assigned to service the call. Call transfer and conferencing operations along with the transfer of call related data are also supported. AIN mid-call triggers are used in some embodiments to support call transfer and conferencing operations.

REFERENCES:
patent: 5422942 (1995-06-01), Kakwashima
patent: 5583564 (1996-12-01), Rao et al.
patent: 5590187 (1996-12-01), Greenspan
patent: 5684870 (1997-11-01), Maloney et al.
patent: 5796812 (1998-08-01), Hanlon et al.
patent: 5937051 (1999-08-01), Hurd et al.
patent: 6038293 (2000-03-01), McNerney et al.
patent: 6215865 (2001-04-01), McCalmont
patent: 6366661 (2002-04-01), Devillier et al.
Harry Newton, Newton's Telecom Dictionary, 18thEdition, p. 353.

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Methods and apparatus for facilitating the interaction... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Methods and apparatus for facilitating the interaction..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Methods and apparatus for facilitating the interaction... will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-3391734

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.