Electrical computers and digital processing systems: multicomput – Remote data accessing – Accessing a remote server
Reexamination Certificate
2007-05-08
2010-06-29
Nguyen, Thu (Department: 2452)
Electrical computers and digital processing systems: multicomput
Remote data accessing
Accessing a remote server
C709S201000, C709S202000, C709S203000, C709S204000, C709S206000
Reexamination Certificate
active
07747705
ABSTRACT:
The present invention is directed to a contact center configured to convert post notifications from a forum or blog server into work items for distribution to an appropriate agent and forward agent responses to the forum or blog server as a responsive post.
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Avaya Inc.
Nguyen Thu
Sheridan & Ross P.C.
Utreja Neeraj
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