Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems
Reexamination Certificate
2007-05-29
2007-05-29
Nguyen, Duc M. (Department: 2617)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interacting voice message systems
C379S001020, C379S026010, C379S029010, C379S088010, C704S201000, C704S246000, C704S270100
Reexamination Certificate
active
10736026
ABSTRACT:
A method of testing a voice response system can include establishing a communications link between a test system and the voice response system, sending a signal to the test system over the voice link indicating that a voice prompt is to follow, and sending the voice prompt to the test system over the voice link. A system having means for performing the various steps disclosed herein and a machine readable storage for causing a machine to perform the steps described herein are also provided. The present invention relieves a tester or test system from having to know or be programmed with the operational details of a VRS, to adequately test the functionality of the VRS, as the VRS itself can provide the necessary test data to the test system.
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Creamer Thomas E.
Jaiswal Peeyush
Moore Victor S.
Wigal Terry G.
Akerman & Senterfitt
Nguyen Duc M.
Win Aung T.
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