Method, system and apparatus for measuring and analyzing...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis

Reexamination Certificate

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C705S014270

Reexamination Certificate

active

07840428

ABSTRACT:
A method, system and computer product for analyzing and monitoring business volume is provided. A database is linked with a database management utility. Business data is loaded on the database. The business data include data related to accounts, hierarchical account/product relationships, and hierarchical account/customer relationships. The database support relational data queries to the business data. A plurality of threshold changes is defined regarding the business data, and is associated with the database A plurality of threshold tests for detecting changes throughout a selected set of the business data is performed in accordance with the threshold change values. The results of the tests are combined to obtain a classification of data that produces business volume data. The business volume data permits the analysis and monitoring of flows of business into, out of and among account, customer and products groups of a business. The business volume data also provide customer behaviour data.

REFERENCES:
patent: 6026382 (2000-02-01), Kalthoff
patent: 7319996 (2008-01-01), Chen et al.
patent: 2003/0135382 (2003-07-01), Marejka et al.
Miguel A.P.M. Lejeune, “Measuring the Impact of Data Mining on Churn Management,” Internet Research: Electronic Networking Applications and Policy 11:5 (2001) pp. 375-387.
Michael J. Shaw, “Knowledge Management and Data Mining for Marketing,” Decision Support Systems 31 (2001) pp. 127-137.

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