Telephonic communications – Audio message storage – retrieval – or synthesis
Patent
1997-02-28
1999-09-28
Tsang, Fan S.
Telephonic communications
Audio message storage, retrieval, or synthesis
379 8801, 379 8811, 379 9301, 379 9323, 379 9331, 37910601, 379164, 379179, 379372, H04M 164, H04M 1100, H04M 1300, H04M 100
Patent
active
059600624
ABSTRACT:
A method of recording the bi-directional communication between a customer premises equipment (CPE) and a server of a stored program controlled system (SPCS) in an analog display services interface (ADSI) for facilitating the troubleshooting therein is disclosed. The present invention includes accessing the telephone set by a user, therefore initiating the communication between the telephone set and the server. After receiving an alerting signal from the server, the alerting signal and the corresponding received time of the alerting signal are recorded into a trace area in the telephone set. A first acknowledgment signal is sent to the server after the alerting signal is recognized, and the first acknowledgment signal is then recorded in the trace area. At least one message is sent from the server, and then the message, a start received time and an end received time of the message are recorded into the trace area and a message buffer. Finally, a second acknowledgment signal is sent to the server, and the second acknowledgment signal is then recorded in the trace area.
REFERENCES:
patent: 5394461 (1995-02-01), Garland
patent: 5483577 (1996-01-01), Gulick
patent: 5493609 (1996-02-01), Winseck, Jr. et al.
patent: 5519774 (1996-05-01), Battista et al.
Chang Jackson
Chu Men-Fu
Lai Jeffrey
Lin Henry
Hoosain Allan
Inventec C'orporation
Tsang Fan S.
LandOfFree
Method of recording the communication between a CPE and a SPCS/s does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Method of recording the communication between a CPE and a SPCS/s, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method of recording the communication between a CPE and a SPCS/s will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-712610