Method of rating technicians for a telecommunications company

Details Method of rating technicians for a telecommunications company Method of rating technicians for a telecommunications company

2006-01-03

2006-01-03

Barnie, Rexford (Department: 2643)

Telephonic communications

Diagnostic testing, malfunction indication, or electrical...

Of centralized switching system

C379S111000

Reexamination Certificate

active

06983036

ABSTRACT:
Methods for rating installation technicians for telecommunications are described herein. The method generally includes defining performance criteria, making reports on each technician on a regular basis, assigning a rank to each technician on the regular basis, assigning between zero and five stars to each technician within the rank on a regular basis, creating reports on the technicians, comparing reports to the criteria and comparing the prior rank to the results of the reports.

REFERENCES:
patent: 6771739 (2004-08-01), Beamon et al.
patent: 2002/0029161 (2002-03-01), Brodersen et al.

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