Method of providing speech recognition for IVR and voice...

Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition

Reexamination Certificate

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C704S270100

Reexamination Certificate

active

07062019

ABSTRACT:
The present invention is directed to a speech enabling gateway system that can provide a speech recognition capability to signal-based adjunct processors, such as DTMF-based adjunct processors. The gateway, in one configuration, conferences two or more channels together and performs speech recognition on data streams carried by one or both of the channels. Spoken commands are mapped to appropriate signals for the signal-based adjunct processor.

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