Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Discount or incentive
Patent
1997-10-21
2000-11-07
MacDonald, Allen R.
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Discount or incentive
705 8, 705 9, 235375, 235376, G06F 1760
Patent
active
061449431
ABSTRACT:
The invention provides a method and apparatus including a computer system for managing contract housekeeping services so as to improve the quality and value of the housekeeping services received. The method invention comprises a series of actions in order to generate a grade representative of the quality of housekeeping services. This grade is then used to make at least one decision regarding the management of housekeeping services. The management having an impact upon the physical appearance and maintenance of a given facility.
REFERENCES:
patent: 5680305 (1997-10-01), Apgar, IV
"Tired of Talking Dirty--A New Model for Contract Housekeeping Management" Diane L. Minder C.P.P.B., Apr. 8 and 9, 1997.
Scoring Criteria and Sample Grade Sheet used by the Department of General Services--date: at least as early as 1995.
Kazimi Hani. M.
MacDonald Allen R.
Virginia Commonwealth University
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