Method of identifying a caller with a telephone service...

Details Method of identifying a caller with a telephone service... Method of identifying a caller with a telephone service...

2005-12-06

2005-12-06

Barnie, Rexford (Department: 2643)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice activation or recognition

C704S251000, C704S270100, C704S273000, C379S114200

Reexamination Certificate

active

06973168

ABSTRACT:
A method of identifying a caller with a telephone service operator. Of the invention, said method comprises the following steps: for the operator, drawing up a list of literal expressions and allocating the caller an identifier consisting of a combination of consecutive literal expressions taken from each of said lists, for the caller, connecting to said telephone service and speaking, in order, each literal expression of said combination, and for the operator, identifying the caller by using voice recognition to search for the combination of literal expressions allocated to the caller. Application to secure access to telephone services.

REFERENCES:
patent: 5479494 (1995-12-01), Clitherow
patent: 5517558 (1996-05-01), Schalk
patent: 5737701 (1998-04-01), Silverman
patent: 6173261 (2001-01-01), Arai et al.
patent: 6389397 (2002-05-01), Otto
patent: 44 43 226 (1995-06-01), None
patent: 0 756 410 (1997-01-01), None
patent: WO 97 16915 (1997-05-01), None

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