Method of creating a telecommunication service template

Details Method of creating a telecommunication service template Method of creating a telecommunication service template

1992-11-06

1995-10-03

Hofsass, Jeffery A.

Telephonic communications

Special services

Anonymous party

379 94, 379207, 379230, H04M 342, H04M 1100/7/00

Patent

active

054558530

ABSTRACT:
In a telecommunication network, a method of creating, in response to inputs from an operator of a record creation system, a template for the creation of call processing services. Each call processing service is represented by a call processing record containing logically related call processing nodes and branches. In the method, a processor in the record creation system displays a selected call processing record to the operator. The operator then identifies which nodes in the call processing record will be made customizable. A customizable node is a node for which subsequent template users can specify predetermined expressions. After the node is selected, the processor displays to the operator all the expressions of the selected node and prompts the operator to identify which of the expressions will be customizable. The operator then identifies which expressions of the selected node will be customizable. The processor then enables the selected call processing record and the designation of customizable node expressions for the select node as a service template.

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