Telephonic communications – Diagnostic testing – malfunction indication – or electrical... – Testing of subscriber loop or terminal
Patent
1996-10-07
1998-12-29
Kuntz, Curtis A.
Telephonic communications
Diagnostic testing, malfunction indication, or electrical...
Testing of subscriber loop or terminal
379265, 379266, 379309, H04M 124, H04M 300, H04M 500
Patent
active
058548254
ABSTRACT:
A method of controlling silent monitoring of a group in an electronic exchange accommodating a terminal of a monitoring individual and terminals of individuals to be monitored, wherein a call between a prescribed individual to be monitored and a customer is allowed to be monitored by the monitoring individual. The individuals to be monitored are divided into groups, groups to be monitored are allocated to the monitoring individual and this information is entered into a call controller of the electronic exchange. The call controller observes, group by group, call-in-progress/call-not-in-progress status of the individuals to be monitored and allows the monitoring individual to automatically monitor, in succession, calls between customers and call-in-progress individuals to be monitored belonging to the monitoring target groups allocated to the monitoring individual.
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Fumeno Takeshi
Kususe Miwa
Mukaihara Masataka
Nakamatsu Takaki
Barnie Rexford N.
Fujitsu Limited
Kuntz Curtis A.
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