Method for redirecting calls to a messaging system during an...

Details Method for redirecting calls to a messaging system during an... Method for redirecting calls to a messaging system during an...

2005-05-31

2005-05-31

Tieu, Benny (Department: 2642)

Telephonic communications

Special services

Call diversion

Reexamination Certificate

active

06901140

ABSTRACT:
A method for redirecting an active call to a messaging system (126) enables a calling party (108or110) placed on hold to leave a message with a called party (108or110), thereby obviating the need for the called party to remain on hold. Upon redirecting the call, attributes of the call (e.g., billing rates, assigned resources, etc.) may be revised. Optionally, if the calling party desires to remain on hold, the calling party may cause one or more reminder signals to be sent to the called party such that the called party is reminded that the calling party is on hold.

REFERENCES:
patent: 5327486 (1994-07-01), Wolff et al.
patent: 5329583 (1994-07-01), Jurgensen et al.
patent: 6018671 (2000-01-01), Bremer
patent: 6505163 (2003-01-01), Zhang et al.
patent: 6647107 (2003-11-01), Horrer
patent: 6668049 (2003-12-01), Koch et al.
patent: 6724877 (2004-04-01), Kucmerowski et al.

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