Method for providing feedback on windows, messages and...

Data processing: presentation processing of document – operator i – Operator interface – Help presentation

Reexamination Certificate

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Details

C715S708000, C715S709000, C715S764000, C715S781000, C715S808000, C715S809000

Reexamination Certificate

active

06874125

ABSTRACT:
A method to globally place a feedback button in every dialog box, message box, and top-level window in every application and message box in an operating system to provide a user with the opportunity to provide feedback for the dialog box, message box, or top-level window. The system checks a setting to determine if and what type of box/window that a feedback button will be placed and if the setting is enabled, a feedback button with customizable text will be placed on the box/window when the box/window is displayed if the type of window being displayed matches the type specified as having a feedback button. The system loads a program file that provides instructions to the user on how to provide feedback to a developer or system administrator when the user selects the feedback button. Once the user enters feedback, this feedback is sent to wherever the program file designated the information to be sent. Information about the box/window being displayed, including information about how the application got to the point of displaying the box/window, is sent along with the feedback. The user may also be sent to a website to allow the user to see what other people have reported about the box/window.

REFERENCES:
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patent: 967540 (1999-12-01), None
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etworking/ana/pdf/anawp.pdf> retrieved on Jul. 18, 2001!.*
“Apple network assistant. Manage a network of apple macintosh computers remotely over tcp/ip or appletalk.” Apple computer inc., 1 infinite loop, cupertino, ca 95014, us, online ! Aug. 1988, pp. 1-19, XP002172473 retrieved from internet (continue from above) URL: www.apple.com
etworking/ana/pdf/anawp.pdf> retrieved on Jul. 18, 2001!.*
“Apple Network Assistant. Manage a Network of Apple Macintosh Computers Remotely Over TCP/IP or Appletalk.” Apple Computer Inc., 1 Infinite Loop, Cupertino, Ca 95014, US, Online! Aug. 1998, pp. 1-19, XP002172473. Retrieved from the Internet: www.apple.com
etworking/ana/pdf/anawp.pdf on Jul. 18, 2001.
“Dr. Watson and Windows 3.1” Microsoft Corporation, Online! Sep. 17, 1999, pp. 1-2, XP002172474. Retrieved from the Internet: http://support.microsoft.com/support/kb/articles/Q89/8/46.asp on Jul. 18, 2001.

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