Method for monitoring performance of a message-delivery system

Details Method for monitoring performance of a message-delivery system Method for monitoring performance of a message-delivery system

2005-08-12

2008-12-02

Gary, Erika A (Department: 2617)

Telecommunications

Radiotelephone system

Auxiliary data signaling

C370S229000, C370S230000

Reexamination Certificate

active

07460874

ABSTRACT:
A method for monitoring performance of a message-delivery system, such as an SMS delivery system for instance. According to the method described, key performance metrics will be collected from one or more message-routers and will be monitored over time to determine when a threshold problem condition occurs with the message-delivery system. In response to detecting a threshold problem condition such as (i) a threshold measure of difference in router-input and router-output, (ii) a threshold measure of change in message-queue length, and/or (iii) a threshold measure of message delivery attempts per message, an alert will then be generated, in order to inform network administrators or systems of a potential issue and to allow prompt remedial action to be taken.

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U.S. Appl. No. 10/781,609, filed Feb. 18, 2005 entitled “Method and System for Providing Timely Message Delivery”.
Lucent Technologies, “Business and Service Optimization Software for VolP Services,” (2004).

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