Data processing: presentation processing of document – operator i – Operator interface – Computer supported collaborative work between plural users
Reexamination Certificate
2011-02-01
2011-02-01
England, Sara (Department: 2179)
Data processing: presentation processing of document, operator i
Operator interface
Computer supported collaborative work between plural users
C715S706000, C705S026640
Reexamination Certificate
active
07882443
ABSTRACT:
A method improving a customers experience in a queue located in a three-dimensional virtual environment is provided. The method includes the creation of computer controlled pseudo avatars that are added and removed from queues to create the perception that the queues are moving. A conversational avatar is further provided to engage the customer avatars in conversation.
REFERENCES:
patent: 6901379 (2005-05-01), Balter et al.
patent: 6961910 (2005-11-01), Lee et al.
patent: 7036128 (2006-04-01), Julia et al.
patent: 2007/0233291 (2007-10-01), Herde et al.
patent: 2008/0262910 (2008-10-01), Altberg et al.
patent: 2008/0263459 (2008-10-01), Altberg et al.
patent: 2008/0263460 (2008-10-01), Altberg et al.
patent: 2009/0124349 (2009-05-01), Dawson et al.
patent: 2009/0138807 (2009-05-01), Fuhrmann et al.
Fuhrmann Oded
Pelleg Dan
Cantor & Colburn LLP
England Sara
Erez Suzanne
International Business Machines - Corporation
LandOfFree
Method for improving queue experience in a three-dimensional... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Method for improving queue experience in a three-dimensional..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method for improving queue experience in a three-dimensional... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-2625820