Method for improving call completion rates in telephony

Details Method for improving call completion rates in telephony Method for improving call completion rates in telephony

1996-03-20

1998-08-11

Hong, Harry S.

Telephonic communications

Special services

Reserved call

379 88, 379197, 379198, 379233, 379257, 379277, H04M 342, H04M 164, H04M 300, H04M 700

Patent

active

057938580

ABSTRACT:
The method of in-session activation of the present invention gives Telcos the ability to offer callers a menu of call completion services when the call encounters a busy or no-answer condition. It provides in-session activation capability from DTMF and dial-pulse sets enabling callers to activate the services without having to hang up. The method is intended for residential and business end-users with RES, business lines, or PBX lines.

REFERENCES:
patent: 4791665 (1988-12-01), Bogart et al.
patent: 4926462 (1990-05-01), Ladd et al.
patent: 4932042 (1990-06-01), Baral et al.
patent: 5321740 (1994-06-01), Gregorek et al.
patent: 5402472 (1995-03-01), Melampy et al.
patent: 5535269 (1996-07-01), Hamada
patent: 5546442 (1996-08-01), Foladare et al.

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