Data processing: speech signal processing – linguistics – language – Linguistics – Multilingual or national language support
Reexamination Certificate
2011-06-14
2011-06-14
Sked, Matthew J (Department: 2626)
Data processing: speech signal processing, linguistics, language
Linguistics
Multilingual or national language support
C704S002000, C704S007000, C704S009000
Reexamination Certificate
active
07962324
ABSTRACT:
Techniques are provided for globalizing handling of service management items. The techniques include obtaining a service management item in a language convenient to a first of two or more actors, translating the service management item into a language-neutral format to obtain a language-neutral service management item, applying one or more annotators to the service management item, translating the language-neutral service management item into a language convenient to a second of two or more actors acting on the service management item, and routing the translated service management item to the second of two or more actors. Techniques are also provided for generating a database of service management items in a language-neutral format.
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Faisman Alexander
Grabarnik Genady
Lenchner Jonathan
Shwartz Larisa
International Business Machines - Corporation
Ryan & Mason & Lewis, LLP
Sked Matthew J
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