Method for communication information recall in an enterprise...

Details Method for communication information recall in an enterprise... Method for communication information recall in an enterprise...

2011-08-23

2011-08-23

Sheikh, Ayaz R (Department: 2476)

Multiplex communications

Pathfinding or routing

C370S352000

Reexamination Certificate

active

08005067

ABSTRACT:
A method is disclosed for communication information recall in an enterprise network. An illustrative embodiment describes, in particular, a method for communication information recall following a communication attempt by an originating party using a first communication terminal, to a receiving party using a second communication terminal, after retrieval by recipient, at the first communication terminal accessing an entry in an outgoing call log originated an earlier call that has been terminated; the entry accessed corresponding to the second communication terminal, sending/transmitting an instruction message to the second terminal indicative of an instruction to, to one of match and delete an existing communication information entry; informing the recipient about the action by adding a new entry in the communication information log with updated details; sending an alert of success or failure of communication information recall to the first communication terminal.

REFERENCES:
patent: 5727047 (1998-03-01), Bentley et al.
patent: 7409050 (2008-08-01), Li et al.
patent: 2004/0179672 (2004-09-01), Pagel et al.
patent: 2008/0101553 (2008-05-01), Goldman et al.
patent: 2009/0245494 (2009-10-01), Sullivan et al.

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