Method for adding context to communications

Details Method for adding context to communications Method for adding context to communications

1997-12-17

2001-10-30

Nguyen, Duc (Department: 2643)

Telephonic communications

Reception of calling information at substation in wireline...

C379S142060, C379S088210, C379S093230

Reexamination Certificate

active

06310944

ABSTRACT:

In light of the foregoing, there is a need for a method to provide calling and called party context information to help them better decide whether and how to initiate or accept communications.
SUMMARY OF THE INVENTION
Accordingly, methods consistent with the present invention substantially obviate the problems and disadvantages that accompany current communications systems. Current communications systems provide only limited information about to a called party about a calling party and even less information about a calling party to a called party. This information usually consists only of the calling party's number and/or name. This limited information, however, often will not allow the called or calling party to make an informed decision as to whether and how to accept the call. The present invention solves this problem by providing context information to the called or calling parties.
Specifically, a method consistent with this invention includes receiving a request from a calling party to establish a communications link with a called party, gathering context information, providing the gathered context information to the called party, receiving an indication from the called party whether to establish the communications link, and establishing the communications link between the calling party and the called party or not based on the indication.
Another method consistent with this invention includes receiving a request from a calling party to establish a communications link with a called party, gathering context information, providing the gathered context information to the calling party, receiving an
BACKGROUND OF THE INVENTION
The present invention relates generally to identification of called and calling parties to each other, and more specifically to providing information to called and calling parties indicating the context of a communication event.
In the field of communications, there has been a trend toward providing users with increased functionality to better manage and control their communication media. For example, in telephony, many service providers offer caller identification and caller name services to their customers. These services allow the called party to see the phone number and name of the calling party before answering the telephone. Based on this limited information, the called party can decide whether to answer the call.
Simply providing the caller's phone number and name, however, often does not provide enough information for the called party to determine whether to answer the call. Suppose, for example, the caller information indicates that John Doe is calling from a New York number. Unless the called party knows John Doe, this information is not helpful in deciding to accept or decline the call.
Also, current systems provide no information to a calling party about a person to be called. There may be instances in which a party to be called does not wish to be disturbed, or only wishes to be disturbed for emergencies. The existing network does not provide a mechanism for sending this information to a calling party so that the calling party can make a decision as to whether to place the call. indication from the calling party as to whether to establish the communications link, and establishing the communications link between the calling party and the called party or not based on the indication.
Other features and advantages of the invention will be set forth in the description which follows, and in part will be apparent from the description, or may be learned by practice of the invention. The objectives and other advantages of the invention will be realized and attained by the methods and apparatus particularly pointed out in the written description and claims hereof as well as the appended drawings.
Both the foregoing general description and the following detailed description are exemplary and explanatory only, and are intended to provide further explanation of the invention as claimed. The accompanying drawings provide a further understanding of the invention and are incorporated in and constitute a part of this specification. They illustrate embodiments of the invention, and together with the description serve to explain the principles of the invention.


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