Method and system for tracking the purchase of a product and...

Electrical computers and digital processing systems: multicomput – Distributed data processing – Client/server

Reexamination Certificate

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Details

C709S200000, C709S213000, C709S217000, C709S219000, C709S227000, C705S026640, C705S027200, C707S793000

Reexamination Certificate

active

06460072

ABSTRACT:

TECHNICAL FIELD
The present invention relates to a computer method and system for tracking product sales, and more particularly to a method and system for tracking sales on the Internet.
BACKGROUND OF THE INVENTION
The Internet and the World Wide Web
The Internet comprises a vast number of computers, network links between the computers, and protocol and other interface standards that provide a communication network for computer representatives to exchange computer data with other computer representatives. The World Wide Web (“WWW”) was designed as an easy visual interface for representatives of the Internet. The WWW allows a server computer, called a Web site, to send graphical Web pages of information, called Web pages, to a remote representative's computer and allows the remote representative's computer to display the Web pages on a display. These Web pages may contain control regions, such as simulated push buttons, that allow the representative to acquire and display additional, related Web pages of information in a hypertext fashion.
The Internet is based on information exchange from servers to clients. Each client and server has an Internet address called a Uniform resource Locator (“URL”). An example of a URL address is “http://acme.com/page1.” The URL has two parts: (1) a scheme and (2) a scheme-specific part. The scheme identifies the high-level protocol through which the information is to be exchanged, and the scheme-specific part contains additional information useful in establishing a connection between a client and a server. The WWW uses the HTTP protocol. The “http” at the beginning of the example URL, above, is the scheme, and indicates that the Internet address specified by the example URL exchanges information using HTTP, and is therefore a WWW site. The remainder of the URL following the colon is the scheme-specific part that, for WWW servers, generally indicates a host HTTP server name and the file system path to a Web page to be transferred. In this example, the host HTTP server is identified by “acme.com” and the Web page is identified by “page1.”
Currently, a Web page is defined by a HyperText Markup Language (“HTML”) file. The software on a client that manages the Internet connections and interprets and effects the commands contained in HTML documents is called a browser. When a representative indicates to the browser a desire to view a Web page, the browser initiates a client computer request that the server transfer to the client computer an HTM file that defines the Web page. When the requested HTML file is received by the client computer, the browser uses the HTML file to construct the Web page and display it to the representative on the client computer display. The HTML file contains various commands for displaying text, graphics, controls, background colors for the Web page, and other displayed features. The HTML file may contain URL addresses of other Web pages available on the server, which allow the browser to offer to the representative hypertext-type selection and display of the other Web pages. In addition, the HTML file also may contain URL addresses, called hot links, to other Web pages at other Web sites. Thus, a representative may be able not only to navigate among Web pages available on the server to which he initially connected, but also among Web pages on entirely different servers. Additional types of Web page description facilities, other than HTML, are either currently available or planned for future release.
In general, the Web servers are stateless with respect to client transactions. In other words, at the HTTP protocol level, each transaction (e.g., request for an HTML file) is separate from all others. In other common networking system protocols, a client might initialize a connection to the server, conduct a series of requests from the server and receive information for each request, and then terminate the connection from the server, and the entire exchange, from the initialization to the termination of the connection, would be considered a transaction. In such systems, the client/server connection may be considered to be in one of several different states at any instance, depending on the nature of the requests and responses and their order. Such systems require that state information be saved by the server, and also usually by the client, and require time outs and other connection failure strategies. The stateless nature of the Web simplifies the server and client architectures.
Marketing Products on the Internet
The use and capabilities of the WWW have greatly increased in recent years. It is now a media that supports commerce and holds even greater promise for commerce in the future as a media that can connect buyers with sellers, can take actual orders, and can complete the associated payments.
However, the WWW today has several problems in supporting large scale commerce. One of the key problems is simply putting the buyers and sellers in contact. Because of the vastness of the WWW, even if a person knows what they want, they may not be able to find it. And, even more importantly, the WWW lacks in the ability to create “impulse” type buying in which a customer stumbles upon a product or service that appeals to them at that moment, and then allows them to make an immediate purchase.
For the sake of this discussion, the WWW can be divided into two kinds of Web sites: (1) those that attract Web surfers (i.e., potential customers) by providing rich content of specific interest to the Web surfer, and (2) those that actually are trying to sell a product or service. The content-rich sites vastly outnumber the selling sites. A problem for the selling sites is to get the potential customers who are at the content-rich sites to know that the selling site has a product that is available to be sold on the Web. However, a content-rich site typically needs some incentive (i.e., compensation) to put its Web surfers in contact with the selling sites.
Currently, a content-rich site can be compensated using a couple of different compensation methods. The existing methods, however, have several problems associated with them and ultimately do not provide an adequate incentive.
The first existing method is the WWW's version of the traditional advertising model. With this method, a seller simply creates a small graphic image, called a banner ad, and has the content-rich site place the ad in a prominent position on a Web page of the content-rich site. The banner ad has a hot link to the selling site. A Web surfer (i.e., potential customer) will notice the ad, then “click” on it and thereby pass through to the selling site, where a purchase may be made. With this method, the content-rich Web site is compensated in the traditional advertising way. Typically, the content-rich site displaying the ad will receive a fixed fee based on the number of times the ad was presented to potential customers.
There are several problems with banner advertising. A first problem is that when the Web surfer clicks on the banner ad, the surfer leaves the content-rich site and goes to the selling site and possibly will not return. This is a strong disincentive for the content-rich site owner because the owner wants the Web surfer to explore and to stay at its site for as long as possible.
A second problem is that, when a purchase is made, the selling site collects and retains information about the Web surfer (e.g., home address and telephone number). The seller can then market to the Web surfer directly. The content-rich site, however, does not take advantage of this information and typically is not compensated if additional purchases are made by the Web surfer.
A third problem is the standard problem of all traditional advertising—fairness. There is no connection between the compensation and the actual results of the ad. It may be that the selling site ended up making no sales at all to the people that were presented the ad, in which case the selling site paid money for no results. Conversely, perhaps many sales were made, in which case the content-

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