Method and system for the processing and storing of voice...

Details Method and system for the processing and storing of voice... Method and system for the processing and storing of voice...

2003-05-07

2008-03-11

McFadden, Susan (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S275000

Reexamination Certificate

active

07343288

ABSTRACT:
Methods and systems are provided for processing voice data from a call between a first human party and a second or more human parties and/or an automated attendant system, or between a first human party and one or more second human parties, wherein the voice data is generated from the call. The voice data may be analyzed with an automated voice recognition system and converted into text. Further, a timeline of the call may be recorded, with the recognized text being attributed to the timeline and stored.

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