Telephonic communications – Special services – Anonymous party
Patent
1996-01-09
1998-08-11
Voeltz, Emanuel Todd
Telephonic communications
Special services
Anonymous party
39518501, 39518502, 379 1, 379 2, 379 6, 379 67, G06F 1100, H04M 164
Patent
active
057939560
ABSTRACT:
An automatic method and system for testing an audiotex system. The method includes generating an input signal for receipt by the audiotex system, identifying a failure if the audiotex system fails to generate an output signal in response to the input signal, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the failure to generate an output signal. The method may also include identifying a failure if the audiotex system generates an output signal in response to the input signal indicating that the audiotex system is not fully operational, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the output signal generated in response thereto. The system includes input and output devices, a processor, memory and software for performing the method.
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Bishara Michael J.
Cox Leslie D.
Smith Demetra R.
Todd Voeltz Emanuel
U S West, Inc
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