Method and system for service interruption notification

Details Method and system for service interruption notification Method and system for service interruption notification

2009-07-23

2011-11-08

Sinkantarakorn, Pao (Department: 2464)

Multiplex communications

Diagnostic testing

Path check

C370S352000

Reexamination Certificate

active

08054754

ABSTRACT:
Exemplary methods and systems may provide a soft-inactivity notification during a VoIP call, which according to an exemplary embodiment involves a SIP session and packet-data communications between participants in the VoIP call. The method comprises (a) detecting that packet-data communications in the VoIP call have been interrupted; (b) in response to determining that the packet-data communications have been interrupted, making a determination as to whether or not the SIP session is active; (c) if the SIP session is active, then initiating a soft-inactivity notification procedure; and (d) otherwise, if the SIP session is inactive, refraining from initiating the soft-inactivity notification procedure. The soft-inactivity notification thus notifies a user that while the call has been interrupted, the call may be re-established without requiring the user to reconnect.

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