Method and system for responding to an event occurring on a...

Details Method and system for responding to an event occurring on a... Method and system for responding to an event occurring on a...

2002-11-26

2009-12-01

Flynn, Nathan J (Department: 2454)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

Reexamination Certificate

active

07627667

ABSTRACT:
A method of responding to an event occurring on at least one managed computer system is provided. The method includes receiving event data from a monitoring agent on the managed computer system at a client installation, and processing the event data at a management system to determine if a verbal response is required. A voice call to the client installation is initiated when a verbal response is required. The method includes retrieving associated response data in a reference database wherein the associated response data is associated with the event and the managed system. In certain embodiments, the method includes identifying if the event meets a customer defined severity level, and initiating the voice call when the event meets the customer defined severity level.

REFERENCES:
patent: 5566339 (1996-10-01), Perholtz et al.
patent: 5790798 (1998-08-01), Beckett et al.
patent: 6049828 (2000-04-01), Dev et al.
patent: 6092102 (2000-07-01), Wagner
patent: 6477667 (2002-11-01), Levi et al.
patent: 7194623 (2007-03-01), Proudler et al.

Affiliated with

Also associated with

Rating

Method and system for responding to an event occurring on a... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for responding to an event occurring on a..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for responding to an event occurring on a... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-4110868