Method and system for remotely controlling the reporting of...

Details Method and system for remotely controlling the reporting of... Method and system for remotely controlling the reporting of...

2007-01-30

2007-01-30

Chaki, Kakali (Department: 2193)

Data processing: software development, installation, and managem

Software program development tool

Managing software components

C717S121000, C717S154000

Reexamination Certificate

active

10304282

ABSTRACT:
A method and system are provided for remotely controlling the reporting of events occurring within a computer. A remote control file identifying the events and conditions under which the events should be reported is periodically retrieved at a client computer. When an event occurs within a client computer, the remote control file is searched for data indicating that the event should be recorded. If data is located within the remote control file indicating that the event should be reported, data describing the event is collected. The collected data then may be subsequently reported. The remote control file may also include data identifying the type of data to be collected and a date and time after which data for a particular event should not be collected or reported.

REFERENCES:
patent: 5740354 (1998-04-01), Ben-Natan et al.
patent: 5790779 (1998-08-01), Ben-Natan et al.
patent: 6356887 (2002-03-01), Berenson et al.
patent: 2002/0078142 (2002-06-01), Moore et al.
patent: 2004/0030796 (2004-02-01), Cooper et al.
patent: 2005/0137832 (2005-06-01), Yemini et al.
Khosh-Khui, S.A., “Electronic Error Reporting Via Internet In The VAX Environment,”OCLC Systems&Services, 1995, vol. 11, No. 1, p. 27-38.
Kerchner, D.J., Overlapping Development: The Continuous Maintenance Phase, Sessions Presented At Northcon/85 Conference Record, Oct. 1985, p. 5/1-1-6.
Yamada, S., Osaki, S., “A Reliability model On A Software Error Detection Process,”Transactions of the Information Processing Society of Japan,May 1983, vol. 24, No. 3, p. 376-378.
Murthy, S., “How To Collect More Reliable Defect Reports,” Nineteenth Annual Pacific Northwest Software Quality Conference, Oct. 2001, p. 279-293.
Morin, R., “Distributed Quality Assurance,”UNIX Review, Sep. 1993, vol. 11, No. 9, p. 107-108.
U.S. Appl. No. 09/559,123, entitled “Method and Apparatus for Displaying Computer Program Errors As Hypertext,” filed Apr. 26, 2000; Inventor: William R. Softky.
U.S. Appl. No. 09/570,664, entitled “Method and System for Categorizing Failures of A Program Module,” filed May 15, 2000; Inventors: Kirk A. Glerum, Matthew J. Ruhlen, Eric A. LeVine, Rob M. Mensching, Charles S. Walker.
U.S. Appl. No. 09/570,621, entitled “Method and System for Handling An Unexpected Exception Generated By An Application,” filed May 15, 2000; Inventors: Matthew J. Ruhlen, Michael R. Maracelais, Brian T. Hill.
U.S. Appl. No. 09/570,825, entitled “System and Method for Handling A Failure Reporting Conversation,” filed May 15, 2000; Inventors: Matthew J. Ruhlen, Kirk A. Glerum.
U.S. Appl. No. 09/571,629, entitled “Method and System for Reporting A Program Failure,” filed May 15, 2000; Inventors: Kirk A. Glerum, Matthew J. Ruhlen, Eric A. LeVine, E. Peter Oosterhof.
U.S. Appl. No. 09/596,591, entitled “Method and System for Cyclic Crash Prevention During Application Startup,” filed Jun. 19, 2000; Inventors: Michael R. Maracelais, Brian T. Hill, Eric A. LeVine, Steven Miles Greenberg.
U.S. Appl. No. 09/588,165, entitled “Method and System for Recovering Information During A Program Failure,” filed Jun. 5, 2000; Inventors: Kevin Joseph Fischer, Eric A. LeVine, Brian T. Hill, Michael R. Marcaelais, Jeffrey Larsson.
U.S. Appl. No. 09/602,284, entitled “Method and System for Reporting Failures of a Program Module In a Corporate Environment,” filed Jun. 23, 2000; Inventors: Kirk A. Glerum, Matthew J. Ruhlen.
U.S. Appl. No. 09/602,457, entitled “Method and System for Repairing Corrupt Files and Recovering Data,” filed Jun. 23, 2000; Inventors: Kevin Fisher, Robert Coffen, Eric Snyder, Jeff Larsson.

Affiliated with

Also associated with

Rating

Method and system for remotely controlling the reporting of... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for remotely controlling the reporting of..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for remotely controlling the reporting of... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3748011