Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Discount or incentive
Reexamination Certificate
2007-04-10
2007-04-10
Hafiz, Tariq (Department: 3623)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Discount or incentive
Reexamination Certificate
active
09776610
ABSTRACT:
A method and a system for providing and presenting performance statistics to an agent. A further embodiment of the present invention provides performance comparison reporting between an agent and an agent data group and/or a management unit. This is achieved by collecting and calculating statistical parameters that characterize the performance of agents, providing periodic updates to the performance data, and providing access to the performance data to the agent.
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Herbert Meghan
Leamon Paul Harold
Hafiz Tariq
IEX Corporation
Judson David H.
Sterrett Jonathan G
LandOfFree
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