Method and system for providing nonpublished number messaging se

Details Method and system for providing nonpublished number messaging se Method and system for providing nonpublished number messaging se

1993-11-22

1995-09-12

Hofsass, Jeffery A.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379212, 379213, H04M 350, H04M 700

Patent

active

054504767

ABSTRACT:
A Nonpublished Number Messaging (NPNM) system allows a caller to leave a message for a party having a nonpublished telephone number. When a caller calls directory assistance to request a telephone number, an operator service system (OSS) switch routes the call to a directory assistance operator. The operator enters the requested listing into an operator console and a search is made in an OSS database (DB). When it is determined that the requested telephone number is nonpublished, the OSS switch routes the call to an audio response unit (ARU), which plays a recorded message, and then routes the call to a voice mail service (VMS) provider. The VMS Provider records a message left by the caller and then delivers it to the appropriate party.

REFERENCES:
patent: 4959855 (1990-09-01), Daudelin
patent: 5058152 (1991-10-01), Solomon et al.
patent: 5181237 (1993-01-01), Dowden et al.
patent: 5327493 (1994-07-01), Richmond et al.

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