Method and system for providing enhanced call waiting

Details Method and system for providing enhanced call waiting Method and system for providing enhanced call waiting

2006-11-21

2006-11-21

Tieu, Benny Quoc (Department: 2642)

Telephonic communications

Special services

Call waiting

C379S088210, C379S374020

Reexamination Certificate

active

07139383

ABSTRACT:
A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.

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