Method and system for providing diagnostics for a work machines

Details Method and system for providing diagnostics for a work machines Method and system for providing diagnostics for a work machines

2005-04-19

2005-04-19

Hoff, Marc S. (Department: 2857)

Data processing: measuring, calibrating, or testing

Measurement system

Performance or efficiency evaluation

C702S034000, C702S035000, C702S181000, C702S183000, C700S017000, C700S083000, C700S104000, C714S026000, C706S012000, C706S013000, C706S045000, C706S054000, C345S215000, C345S215000, C345S215000

Reexamination Certificate

active

06882961

ABSTRACT:
A computer based system and method for providing case base diagnostics for a work machine, is provided. The case bases include diagnostic information and processes related to the work machine. The system and method receive a description of an initial problem from a user and display at least one question, as a function of the initial problem. The system and method also display a first set of recommended actions, as a function of the initial problem, and receive an answer from the user to the at least one question. The system and method further display a second set of recommended actions as a function of the initial problem and the answer to the at least one question, wherein the second set of recommended actions is a subset of the first set of recommended actions.

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