Method and system for priority based telephone call screening

Telephonic communications – Special services – Service trigger

Reexamination Certificate

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Details

C379S207130, C379S208010, C379S210020

Reexamination Certificate

active

10439072

ABSTRACT:
Method and system for managing incoming telephone calls in which each incoming call is associated with a telephone number. A time constraint, a telephone use status, and a treatment option to associate with a priority code of a selected telephone number are selected. The priority code is assigned to each selected number based on the selected time constraint, telephone use status, and treatment option. If a number associated with an incoming call is a selected number, the priority code assigned to the selected number associated with the incoming call is determined based on the period of time at which the telephone receives the incoming call and based on the telephone use status during the time at which the telephone receives the incoming call. The incoming call is then managed according to the treatment option associated with the priority code assigned to the number associated with the incoming call.

REFERENCES:
patent: 4277649 (1981-07-01), Sheinbein
patent: 5329578 (1994-07-01), Brennan et al.
patent: 5467388 (1995-11-01), Redd et al.
patent: 5930700 (1999-07-01), Pepper et al.
patent: 6005870 (1999-12-01), Leung et al.
patent: 6289084 (2001-09-01), Bushnell
patent: 2002/0131573 (2002-09-01), Berkley et al.
patent: 0 837 611 (1997-08-01), None
patent: WO 02/28079 (2001-09-01), None
Model 390 User Guide, pp. 1-18 © Aastra Telecon 2000, CC1857 Rev 01.

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