Method and system for presenting events associated with...

Electrical computers and digital processing systems: interprogra – Event handling or event notification

Reexamination Certificate

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

C379S265010, C379S265090, C705S007380, C705S014270, C715S704000

Reexamination Certificate

active

10136705

ABSTRACT:
Events associated with recorded data exchanged between at least one user and at least one server are presented to a user. A set of events associated with the recorded data is defined, and each event within the set is represented by an event identifier, e.g., a time stamp. Each event identifier is associated with portions of the recorded data that correspond to the event represented by the event identifier. An event is selected for presentation by selecting the event identifier associated with a portion of the data that corresponds to that event.

REFERENCES:
patent: 3594919 (1971-07-01), De Bell et al.
patent: 3705271 (1972-12-01), De Bell et al.
patent: 4684349 (1987-08-01), Ferguson et al.
patent: 5101402 (1992-03-01), Chiu et al.
patent: 5267865 (1993-12-01), Lee et al.
patent: 5311422 (1994-05-01), Loftin et al.
patent: 5511165 (1996-04-01), Brady et al.
patent: 5526407 (1996-06-01), Russell et al.
patent: 5581614 (1996-12-01), Ng et al.
patent: 5597312 (1997-01-01), Bloom et al.
patent: 5710591 (1998-01-01), Bruno et al.
patent: 5717879 (1998-02-01), Moran et al.
patent: 5742736 (1998-04-01), Haddock
patent: 5790798 (1998-08-01), Beckett, II et al.
patent: 5809250 (1998-09-01), Kisor
patent: 5825869 (1998-10-01), Brooks et al.
patent: 5884032 (1999-03-01), Bateman et al.
patent: 5926836 (1999-07-01), Blumenau
patent: 5958016 (1999-09-01), Chang et al.
patent: 5964836 (1999-10-01), Rowe et al.
patent: 5970455 (1999-10-01), Wilcox et al.
patent: 5978648 (1999-11-01), George et al.
patent: 5991373 (1999-11-01), Pattison et al.
patent: 6009429 (1999-12-01), Greer et al.
patent: 6014134 (2000-01-01), Bell et al.
patent: 6014647 (2000-01-01), Nizzari et al.
patent: 6018619 (2000-01-01), Allard et al.
patent: 6035332 (2000-03-01), Ingrassia et al.
patent: 6038544 (2000-03-01), Machin et al.
patent: 6039575 (2000-03-01), L'Allier et al.
patent: 6047060 (2000-04-01), Fedorov et al.
patent: 6057841 (2000-05-01), Thurlow et al.
patent: 6061798 (2000-05-01), Coley et al.
patent: 6076099 (2000-06-01), Chen et al.
patent: 6078894 (2000-06-01), Clawson et al.
patent: 6108711 (2000-08-01), Beck et al.
patent: 6115751 (2000-09-01), Tam et al.
patent: 6122665 (2000-09-01), Bar et al.
patent: 6122668 (2000-09-01), Teng et al.
patent: 6138139 (2000-10-01), Beck et al.
patent: 6144991 (2000-11-01), England
patent: 6146148 (2000-11-01), Stuppy
patent: 6154771 (2000-11-01), Rangan et al.
patent: 6157808 (2000-12-01), Hollingsworth
patent: 6171109 (2001-01-01), Ohsuga
patent: 6182094 (2001-01-01), Humpleman et al.
patent: 6195679 (2001-02-01), Bauersfeld et al.
patent: 6201948 (2001-03-01), Cook et al.
patent: 6211451 (2001-04-01), Tohgi et al.
patent: 6225993 (2001-05-01), Lindblad et al.
patent: 6230197 (2001-05-01), Beck et al.
patent: 6236977 (2001-05-01), Verba et al.
patent: 6244758 (2001-06-01), Solymar et al.
patent: 6263049 (2001-07-01), Kuhn
patent: 6286030 (2001-09-01), Wenig et al.
patent: 6286046 (2001-09-01), Bryant
patent: 6288753 (2001-09-01), DeNicola et al.
patent: 6289340 (2001-09-01), Puram et al.
patent: 6301462 (2001-10-01), Freeman et al.
patent: 6301573 (2001-10-01), McIlwaine et al.
patent: 6324282 (2001-11-01), McIllwaine et al.
patent: 6336093 (2002-01-01), Fasciano
patent: 6347374 (2002-02-01), Drake et al.
patent: 6351467 (2002-02-01), Dillon
patent: 6370574 (2002-04-01), House et al.
patent: 6385646 (2002-05-01), Brown et al.
patent: 6404857 (2002-06-01), Blair et al.
patent: 6408064 (2002-06-01), Fedorov et al.
patent: 6418471 (2002-07-01), Shelton et al.
patent: 6421427 (2002-07-01), Hill et al.
patent: 6437818 (2002-08-01), Ludwig et al.
patent: 6445776 (2002-09-01), Shank et al.
patent: 6453345 (2002-09-01), Trcka et al.
patent: 6459787 (2002-10-01), McIllwaine et al.
patent: 6493758 (2002-12-01), McLain
patent: 6502131 (2002-12-01), Vaid et al.
patent: 6510220 (2003-01-01), Beckett, II et al.
patent: 6510469 (2003-01-01), Starnes et al.
patent: 6535909 (2003-03-01), Rust
patent: 6542602 (2003-04-01), Elazar
patent: 6543004 (2003-04-01), Cagle et al.
patent: 6546405 (2003-04-01), Gupta et al.
patent: 6583806 (2003-06-01), Ludwig et al.
patent: 6584179 (2003-06-01), Fortier et al.
patent: 6603854 (2003-08-01), Judkins et al.
patent: 6604093 (2003-08-01), Etzion et al.
patent: 6606657 (2003-08-01), Zilberstein et al.
patent: 6628777 (2003-09-01), McIllwaine et al.
patent: 6665644 (2003-12-01), Kanevsky et al.
patent: 6674447 (2004-01-01), Chiang et al.
patent: 6683633 (2004-01-01), Holtzblatt et al.
patent: 6687877 (2004-02-01), Sastry et al.
patent: 6697858 (2004-02-01), Ezerzer et al.
patent: 6724887 (2004-04-01), Eilbacher et al.
patent: 6738456 (2004-05-01), Wrona et al.
patent: 6757361 (2004-06-01), Blair et al.
patent: 6772214 (2004-08-01), McClain et al.
patent: 6772396 (2004-08-01), Cronin et al.
patent: 6775377 (2004-08-01), McIllwaine et al.
patent: 6785370 (2004-08-01), Glowny et al.
patent: 6792575 (2004-09-01), Samaniego et al.
patent: 6810414 (2004-10-01), Brittain
patent: 6820083 (2004-11-01), Nagy et al.
patent: 6823384 (2004-11-01), Wilson et al.
patent: 6870916 (2005-03-01), Henrikson et al.
patent: 6901438 (2005-05-01), Davis et al.
patent: 6915314 (2005-07-01), Jackson et al.
patent: 6937706 (2005-08-01), Bscheider et al.
patent: 6959078 (2005-10-01), Eilbacher et al.
patent: 6965886 (2005-11-01), Govrin et al.
patent: 6993494 (2006-01-01), Boushy et al.
patent: 7003517 (2006-02-01), Seibel et al.
patent: 7047297 (2006-05-01), Huntington et al.
patent: 7203285 (2007-04-01), Blair
patent: 7289485 (2007-10-01), Srinivasan
patent: 2001/0000962 (2001-05-01), Rajan
patent: 2001/0014143 (2001-08-01), Kuhn
patent: 2001/0032335 (2001-10-01), Jones
patent: 2001/0043697 (2001-11-01), Cox et al.
patent: 2002/0038363 (2002-03-01), MacLean
patent: 2002/0051530 (2002-05-01), Sato et al.
patent: 2002/0052948 (2002-05-01), Baudu et al.
patent: 2002/0065911 (2002-05-01), Von Klopp et al.
patent: 2002/0065912 (2002-05-01), Catchpole et al.
patent: 2002/0112048 (2002-08-01), Gruyer et al.
patent: 2002/0128925 (2002-09-01), Angeles
patent: 2002/0143925 (2002-10-01), Pricer et al.
patent: 2002/0165954 (2002-11-01), Eshghi et al.
patent: 2002/0184527 (2002-12-01), Chun et al.
patent: 2003/0055883 (2003-03-01), Wiles et al.
patent: 2003/0079020 (2003-04-01), Gourrand et al.
patent: 2003/0140121 (2003-07-01), Adams
patent: 2003/0144900 (2003-07-01), Whitmer
patent: 2003/0154240 (2003-08-01), Nygren et al.
patent: 2004/0100507 (2004-05-01), Hayner et al.
patent: 2004/0165717 (2004-08-01), McIlwaine et al.
patent: 2004/0249650 (2004-12-01), Freedman et al.
patent: 2005/0138560 (2005-06-01), Lee et al.
patent: 2005/0240656 (2005-10-01), Blair
patent: 2006/0165003 (2006-07-01), Partridge
Witness Systems promotional brochure for eQuality entitled “Bringing eQuality to EBusiness”.
Witness Systems promotional brochure for eQuality entitled “Building Customer Loyalty Through Business-Driven Recording of Multimedia Interactions in your Contact Center,” (2000).
Edward L. Nash,Database Marketing, 1993, pp. 158-165, 172-185, McGraw Hill, Inc., USA.
U.S. Appl. No. 10/136,735, filed Apr. 30, 2002, Geisler et al.
U.S. Appl. No. 10/137,480, filed Apr. 30, 2002, Safstrom et al.
U.S. Appl. No. 10/136,718, filed Apr. 30, 2002, Reddy et al.
U.S. Appl. No. 10/118,848, filed Apr. 8, 2002, House et al.
U.S. Appl. No. 09/442,207, filed Nov. 16, 1999, McIllwaine et al.
“Customer Spotlight: Navistar International,” Web page, unverified print date of Apr. 1, 2002.
“DKSystems Integrates QM Perception with OnTrack for Training,” Web page, unverified print date of Apr. 1, 2002, unverified cover date of Jun. 15, 1999.
“PriceWaterhouseCoopers Case Study: The Business Challenge,” Web page, unverified cover date of 2000.
“‘OnTrack Online’ Delivers New Web Functionality,” Web page, unverified print date of Apr. 2, 2002, unverified cover date of Oct. 5, 1999.
Untitled. 10thMediterranean Electrotechnical Conference vol. I pp. 124-126 (2000).
Unknown Author. “Long-distance learning,”InfoWorld20(

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Method and system for presenting events associated with... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for presenting events associated with..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for presenting events associated with... will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-3949769

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.