Method and system for order returns

Details Method and system for order returns Method and system for order returns

2005-11-29

2005-11-29

Olszewski, Robert (Department: 3627)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

C705S026640, C705S027200

Reexamination Certificate

active

06970826

ABSTRACT:
A system and method for handling the return of items supplied by a store. The method entails building a list of items to be returned on a local computing device. The list is sent to a remote server that handles returns for the store. The remote server returns a confirmation of the items that are returnable and/or of items that are not returnable. As the list is built, each item is compared to a return policy of the store and added to the list only if the item qualifies as returnable. The method also allows for requesting the store to honor the return of items that do not qualify for return. Provision is also made for scheduling pickup of items to be returned.

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Grant, Lorrie, “Internet has become integral part of everyday life”, Apr. 21, 1999, USA Today, Money Section, p. 06B.

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