Method and system for obtaining feedback for a product

Details Method and system for obtaining feedback for a product Method and system for obtaining feedback for a product

2006-02-15

2010-12-28

Elisca, Pierre E. (Department: 3714)

Data processing: financial, business practice, management, or co

Business processing using cryptography

Secure transaction

C705S002000, C705S007380, C705S014270, C705S050000, C705S067000, C709S218000, C235S380000, C726S002000

Reexamination Certificate

active

07860803

ABSTRACT:
The embodiments disclosed herein include new, more efficient ways to request, create, send, and receive product reviews from the Internet. One aspect of the invention is an email message for a customer. The email message includes a request to review a product obtained by the customer in a transaction; a rating input area and/or a text input area; an authentication token that includes a transaction identifier corresponding to the transaction; and an HTTP form submission command to send a response to the request from the customer to a remote computer. The response includes a rating entered in the rating input area and/or text entered in the text input area, and the authentication token.

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