Method and system for interfacing systems unified messaging...

Details Method and system for interfacing systems unified messaging... Method and system for interfacing systems unified messaging...

2007-01-09

2007-01-09

Tsang, Fan (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Multimedia system

C379S088170, C379S088180, C379S088260, C709S206000, C709S207000

Reexamination Certificate

active

10881355

ABSTRACT:
A system and method for interfacing unified message processing systems with legacy voice mail, e-mail and facsimile systems, located behind corporate firewalls. The system includes a unified message server, a proxy interface and a message protocol converter. The proxy interface is configured to access the legacy system in response to a request from a unified message server. Messages stored on the legacy system are converted by a protocol converter to a predetermined format compatible with the unified message server. The converted messages are then transferred to a unified message server which is capable of providing messages from different messaging system, such as voice mail, e-mail and facsimile to users in a predetermined format. The invention permits enterprise wide communication systems to provide unified messaging without abandoning pre-existing legacy messaging system.

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