Method and system for integrating idea and on-demand services

Details Method and system for integrating idea and on-demand services Method and system for integrating idea and on-demand services

2007-05-09

2010-11-23

Dixon, Thomas (Department: 3684)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Reexamination Certificate

active

07840413

ABSTRACT:
A method and system is provided having a webpage for posting ideas integrated with on-demand customer relationship management. The website associated with the page may be stored in a tenant area of a multitenant database to facilitate maintaining multiple websites for different tenants. A webpage may be sent to a client that includes a plurality of sections, each including at least one idea related to an improvement of a product. Votes may be received for at least one of the plurality of sections. A determination may be made of a Total Qualitative Management Criterion (TQMC) for each section of the website, by applying an increasing function of time to newer votes to enable relative weightings of older votes to diminish over time without requiring computing a decaying time function to determine weightings for each vote. A product modification may be determined based on the TQMC for each section.

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