Method and system for handling calls in a communication network

Details Method and system for handling calls in a communication network Method and system for handling calls in a communication network

2007-07-03

2007-07-03

Hong, Harry S. (Department: 2614)

Telephonic communications

Plural exchange network or interconnection

With interexchange network routing

C379S265020, C379S265130, C715S708000

Reexamination Certificate

active

11401142

ABSTRACT:
A call processing system receives a call request, and in response, generates a call identification, establishes context information, and transfers the call identification and the context information. A context server receives the call identification and the context information, and in response, stores the context information in association with the call identification. A communication path is established for the call between the caller and a call destination, and the call destination receives the call identification. The context server receives a context request from the call destination indicating the call identification and an information template, locates the context information using the call identification, selects a set of the context information based on the information template, and transfers the selected set of the context information to the call destination. The call destination handles the call based on the selected set of the context information.

REFERENCES:
patent: 6470081 (2002-10-01), Sbisa et al.
patent: 6760426 (2004-07-01), Sbisa et al.
patent: 7062030 (2006-06-01), Sbisa et al.

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