Method and system for generating template replies to...

Details Method and system for generating template replies to... Method and system for generating template replies to...

2005-11-03

2009-10-13

Meky, Moustafa M (Department: 2457)

Electrical computers and digital processing systems: multicomput

Computer conferencing

Demand based messaging

C709S217000

Reexamination Certificate

active

07603424

ABSTRACT:
A method for responding to an electronic mail (“email”) message presented to a user on a display screen of a data processing system, comprising: receiving a command from the user to generate a reply to the email message using content from one or more template replies, the reply having a subject line and a body; presenting a choice of the one or more template replies to the user; receiving a command to select a template reply from the choice, the template reply having a subject line and a body; and generating the reply by inserting content from the body of the template reply into the body of the reply.

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Weng et al: “Using text classification and multiple concepts to answer e-mails” Expert Systems With Applications, Oxford, GB, vol. 26, No. 4 May 2004, pp. 529-543.
XP005084045 ISSN: 0957-4174.

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