Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Discount or incentive
Patent
1997-03-28
2000-06-20
Tkacs, Stephen R.
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Discount or incentive
705 2, 705 7, 379 45, 36446815, G06F 1760
Patent
active
060788941
ABSTRACT:
A method and system for evaluating the performance of emergency medical dispatchers in adhering to a provided systematic procedure or protocol for handling emergency medical calls is described. This invention provides a systematic, objective, approach to grading the dispatcher's response and thereby providing for continuous quality assurance and improvement of the dispatcher's skills. In its preferred embodiment, this invention is performed in computer software which enhanced the evaluation process by working in association with a computerized emergency medical dispatch protocol to accumulate data and efficiently grade the performance of the dispatcher.
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Clawson Jeffrey J.
Saalsaa Richard
Alvarez Raquel
Sadler Lloyd W.
Tkacs Stephen R.
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