Method and system for enhancing customer loyalty

Details Method and system for enhancing customer loyalty Method and system for enhancing customer loyalty

2003-04-14

2010-10-12

Ruhl, Dennis (Department: 3689)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Discount or incentive

Reexamination Certificate

active

07813956

ABSTRACT:
A method of and system for providing customer-specific information involving a) obtaining customer identification information for identifying a customer to be served at the weigh station; b) storing a plurality of customer profiles for a plurality of customers wherein each customer in the plurality of customers has an associated customer profile; and, c) when the customer is in the plurality of customers, retrieving the associated customer profile for the customer using the customer identification information and providing associated customer-specific information based on the associated customer profile to a weigh station display.

REFERENCES:
patent: 4274500 (1981-06-01), Kuhnle
patent: 5747744 (1998-05-01), Kraft et al.
patent: 6024149 (2000-02-01), Bernhard et al.
patent: 6321984 (2001-11-01), McCall et al.
patent: 6424949 (2002-07-01), Deaton et al.
patent: 2003/0130891 (2003-07-01), Jacobs
patent: 2003/0130965 (2003-07-01), Jacobs et al.
Peter Bacque, Weight Issue—Tech checks let truckers pass inspection quickly, Richmond Times (Jan. 11, 2001).

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