Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2005-11-29
2005-11-29
Pardo, Thuy N. (Department: 2165)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000, C707S793000, C707S793000, C707S793000, C707S793000
Reexamination Certificate
active
06970885
ABSTRACT:
A method and system are disclosed for enabling training of field service personnel such as field engineers and field service of machines such as medical diagnostic machines, e.g., CT, MRI, and x-ray machines. The system is desirably implemented over the Internet in which field service personnel using handheld computers are able to selectively search cataloged items relating to reference materials such as portions of product installation manuals, service manuals, field modification information or updates, training manuals, safety information, design diagrams, parts lists, etc., and retrieve copies of the relevant portions of the reference materials. The reference materials are cataloged and searchable using, for example, data relating to a product type and model, a skill level, a service task, and an authorization level.
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Frowein Richard L.
Grothman Richard A.
Hahn Kenneth E.
Hofstetter Douglas R.
Shah Rasiklal P.
Clarke Penny A.
General Electric Company
Pardo Thuy N.
Patnode Patrick K.
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