Method and system for consolidated message notification in a...

Details Method and system for consolidated message notification in a... Method and system for consolidated message notification in a...

2001-09-26

2008-10-14

Gauthier, Gerald (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Indication or notification of message

C379S088180, C455S413000, C709S206000

Reexamination Certificate

active

07436939

ABSTRACT:
A method and system for consolidated message notification in a voice command platform. The platform maintains, for each user, a summary of counts of messages waiting for the user at multiple message portals. The platform receives update messages from the message portals, indicating updates of the counts of messages waiting, and the platform revises its summary accordingly. During a voice command session with the user, such as at the initiation of the session, the platform then presents an indication of the summary of message counts to the user, such as by sending to the user a speech signal indicating the summary.

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