Method and system for budgeting resources dedicated to...

Details Method and system for budgeting resources dedicated to... Method and system for budgeting resources dedicated to...

2006-06-20

2006-06-20

Taylor, Barry (Department: 2643)

Telephonic communications

With usage measurement

Call traffic recording by computer or control processor

C379S112010, C379S112030

Reexamination Certificate

active

07065191

ABSTRACT:
A method and system that processes voice and non-voice data is configured to insure that the processing of the voice data is given priority over the processing of the non-voice data, to ensure that callers experience smooth, uninterrupted conversations. An estimate of processing load dedicated to processing only non-voice data is calculated. A plurality of quota data objects are established to monitor and control the allocation of the processing load dedicated to processing only the non-voice data during a current quota period.

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PCT International Search Report for PCT/US03/10274, mailed Aug. 8, 2003, 7 pages.

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