Method and system for automated handling of alarms from a...

Details Method and system for automated handling of alarms from a... Method and system for automated handling of alarms from a...

2006-10-10

2006-10-10

Mizrahi, Diane (Department: 2165)

Data processing: database and file management or data structures

Database design

Data structure types

Reexamination Certificate

active

07120633

ABSTRACT:
A method and system provides for the automated handling of alarms from a fault management system for a telecommunications network without the need for the intervention of an operator. When the fault management system identifies service outages or other network performance problems, an alarm is generated, and an established set of rules is applied to evaluate the alarm based on certain attributes of the alarm. From this application of the rules, an action is identified and initiated, which could involve any of a number of tasks or activities, including, for example, transmission of instructions directly to a network device, electronic notifications directly to a technician or other maintenance personnel, and/or generation of a trouble ticket.

REFERENCES:
patent: 6671818 (2003-12-01), Mikurak
patent: 2003/0004744 (2003-01-01), Greene et al.
Manning, Alan W., Wireless SCADA System Design Considerations, 1999, pp. 1-7, Detaradio Article, downloaded on Jul. 30, 2003 from http://www.dataradio.com/articles—7663.shtml.
Daneels, Alex and Salter, Wayne, What is SCADA?, CERN-CNL-2000-003, vol. XXXV, issue No. 3, pp. 1-11, downloaded on Jul. 30, 2003 from http://ref.cern.ch/CERN/CNL/2000/003/scada/.

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