Method and system for assigning and dispatching a...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management

Reexamination Certificate

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C342S357490, C379S009020

Reexamination Certificate

active

07433830

ABSTRACT:
Methods and systems are disclosed for enhancing telephone work orders with Global Positioning System information. One method generates a work order for repair of a telecommunications network. A turf is assigned to the work order, and the assigned turf is verified with a wire center. The work order is then dispatched for repair of the telecommunications network.

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