Method and system for analyzing and handling the customer files

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Finance

Patent

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

705 43, 705 14, 395739, 235379, G06F 1520, G06F 1540, G06F 1700, G04B 1922

Patent

active

060291532

ABSTRACT:
A system and method for identifying and communicating the availability of additional products to at least one customer of a financial institution is disclosed. A processor analyses data about the customer and identifies characteristics indicative of financial products compatible with the customer's financial needs. The customer's files are appropriately electronically tagged and representatives of the financial institution are alerted of the marketing opportunity and, in turn, communicate the availability of the product to said customer. The representative may be a teller, branch manager, telemarketer or direct mail supervisor. Reporting of tagging is also provided.

REFERENCES:
patent: 5309355 (1994-05-01), Lockwood
patent: 5347653 (1994-09-01), Flynn et al.
patent: 5383120 (1995-01-01), Zernik
patent: 5388165 (1995-02-01), Deaton et al.
patent: 5455953 (1995-10-01), Russell
Robert Buday, "Hancock Carries Insurance Against Risky Services Business",Informatin Week, p. 33-35, Aug. 18, 1986.
Robert Buday, "Hancock Signs Off On Systems Project", Information Week, p. 35, Aug. 18, 1986.
Y.Y. Chan, E.G. Saw & T.S. Dillon, "An Expert System for a Portfolio Management Using Both Frames and Production Rules" Proceedings of the 8th. Int'l. Workshop on Expert Systems and their Applications, Avignon, France, May 30, 1988-Jun. 3, 1988, p. 463-481.
Michael P. Sullivan, Database Marketing: Frill of Necessity?, Bankers Monthly, p. 34, Jun. 1992.
B. Mareschal and J.P, Brans, "An Industrial Evaluation System", European Journal of Operational Research, V. 54. Iss. 3, p. 318-324, Oct. 16, 199.
Bo Hedberg, "Le Nuove Technologie e la Rivoluzione nei Servizi delle Banche: il Caso di Stoccolma", in "Innovazioni Technologiche: Nuove Opportunita per gli Anni '90", Pedro Kanof ed., Franco Angeli Editore, Milan, Italy, p. 29-41, Dec. 1991.
International Search Report, Jul. 9, 1997.
Williams, N.; "Marketing by Numbers"; Banking Technology; v6 n6; Jun. 1989.
Brown, Anitra S.; "Profitable Persuasion: Before Deciding to Cross- sell Products and Services, Banks are Figuring Out When It's Worth the effort"; Direct; v6 n4; p S8(3); Apr. 1994; see page 2, lines 23-44 and pp. 33-45.
Conway, AR; "Profiting from Banking's Data Riches"; Acxion and InfoBase;, 1995.
International Search Report, Apr. 28, 1998.
"Hancock Carries Insurance Against Risky Service Business", Information Week, Aug. 1986, p.31-35.
Chan Y.Y. et al, An expert system for a portfolio manangement using both frames and production rules, 8th Inter. Workshop Expert System and their application; Avignon, France, May 30 to Jun. 3, 1988, pp. 464-481.
Sullivan, Michael P. "Database Marketing: Frill of Necessity?" Bankers Monthly, Jun. 1993 p. 34.
Mareshal B. and Brans, J.P. "Bankadviser: An Industrial Evaluation System".
Supplementary European Search Report, dated Aug. 9, 1999.
Anand, T.S. et al., Turning Customer Data Into Dollars, AT&T Technology, vol. 10, No. 4, 1995, pp. 19-23, XP002110887.
Tuominen, H. et al., Reference model for a marketing information system and its application, Engineering Management Conference, 1994, pp. 185-91, XP002110888.

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Method and system for analyzing and handling the customer files does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for analyzing and handling the customer files , we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for analyzing and handling the customer files will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-528973

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.