Method and system for alerting customers in a shopping area

Communications: electrical – Condition responsive indicating system – Specific condition

Reexamination Certificate

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Details

C340S568100, C340S568500, C340S568600, C340S686600, C705S016000, C705S017000, C705S018000, C705S019000, C705S020000, C705S021000, C705S028000, C235S002000, C235S004000, C235S00700R, C235S023000, C235S435000

Reexamination Certificate

active

06924743

ABSTRACT:
An alert notification system for customers and sales personnel in a shopping area and a method of use is disclosed. In a first aspect, a system for alerting customers and sales personnel that merchandise has been left in a shopping area is disclosed. The system comprises a merchandise detector for detecting merchandise purchased by a customer and a customer detector for detecting whether the customer has left the merchandise. The system further includes a notification system responsive to the customer and merchandise detectors for alerting the customer when the customer has left the purchased merchandise. In a second aspect, the method comprises detecting the presence of merchandise associated with a customer via a second detector and detecting whether the customer has left the merchandise via a second detector. The method further includes alerting the customer, responsive to the first and second detectors, via a notification mechanism if the customer has left the merchandise. Accordingly, a system and method in accordance with the present invention provides for an alert notification system for customers in a shopping area. By detecting individual customers and the merchandise associated with each, a customer and/or sales personnel can be alerted if he or she forgets the merchandise. In so doing the likelihood that a customer will leave the merchandise in the shopping area is substantially reduced.

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patent: 6169483 (2001-01-01), Ghaffari et al.
patent: 6201473 (2001-03-01), Schaffer
patent: 9083682 (1997-03-01), None

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