Method and system for a selection optimization process

Details Method and system for a selection optimization process Method and system for a selection optimization process

2011-05-24

2011-05-24

Jeanty, Romain (Department: 3624)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Operations research or analysis

C705S014490, C705S014510, C705S014520

Reexamination Certificate

active

07949553

ABSTRACT:
Systems and methods are described which optimize a business process through adaptive learning. Incoming customers are profiled and based on the customer's profile, a corresponding set of actions may be generated. From this set of actions, an algorithm is used to select a discrete action which is then presented to the customer. The customer's response to the presented action may in turn be used to forecast future customer responses and update the selection algorithm. These methods and systems allow attainment of a specific objective through progressive optimization of a business process.

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