Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2006-11-07
2006-11-07
Tsang, Fan (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C379S201120, C379S218010
Reexamination Certificate
active
07133501
ABSTRACT:
A method of facilitating interaction between a user and an automated system is provided. The method includes generating a graphical user interface on a display, with the graphical user interface inviting the user to provide an input to initiate execution of an operation. Upon receipt of an input from the user, a telephone call is automatically generated or initiated from the automated system to the user. The automated system can then prompt the user as required to execute the operation.
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Bhatia Siddharth
Herron Daniel Thomas
Ollason David G.
Patel Hemant S.
Tsang Fan
Veldhuis-Kroeze John D.
Westman Champlin & Kelly P.A.
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