Method and apparatus for sending an announcement to caller

Details Method and apparatus for sending an announcement to caller Method and apparatus for sending an announcement to caller

1996-11-26

2000-04-18

Tsang, Fan S.

Telephonic communications

Audio message storage, retrieval, or synthesis

379 8804, 379 8813, 379 8818, 379 8822, H04M 164

Patent

active

060524383

ABSTRACT:
An apparatus in a local switch or in an advanced intelligent network determines whether a called party is a subscriber of a Send Announcement to Caller subscriber feature whenever a called party receives a call. The apparatus also determines whether the feature is presently activated. If it is, either a selected standard announcement or a customized announcement is played to the calling party. The customized announcement which must be prerecorded, allows a subscriber to give a calling party specific guidelines about whether the calling party should hang up or even bother to call back. In a business environment, this announcement can be used to play a trademark slogan or an advertisement. The call routing process is suspended for a specified amount of time to give the calling party enough time to respond. After specified amount of time has expired, the call routing process is completed.

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