Telephonic communications – Special services – Anonymous party
Patent
1995-01-20
1996-02-13
Hofsass, Jeffery A.
Telephonic communications
Special services
Anonymous party
379265, H04M 342
Patent
active
054917425
ABSTRACT:
An administration system for a public switched telephone network (PSTN) includes a first automatic service order processing system which receives a service request from a customer requesting service. When the service request is eligible, the first automatic service order processing system automatically provisions first customer facilities to execute the service request based upon first information stored by the first automatic service order processing system, the first information including customer identification data and customer facility data. The first information is maintained by the first automatic service order processing system without altering the customer facility data when a disconnect request is received from the customer. When the service request is not eligible, the first automatic service order processing system generates a provisioning request. The administration system also includes a second automatic service order processing system which receives the provisioning request from the first automatic service order processing system and automatically provisions second customer facilities to execute the service request. The second automatic service order processing system is not required to maintain the customer facility data when a disconnect request is received from the customer.
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Combs Connie W.
Harper Myron E.
Robson Sharon L.
Bell Atlantic Network Services Inc.
Hofsass Jeffery A.
Wolinsky Scott
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